How the car donation process works
Start With the 2-Minute Donation Form or a Call
Begin by completing the quick online donation form for Twin City Wheels or by calling Heritage for the Blind directly. You will share basic details such as your name, contact information, vehicle year, make, model, mileage if known, title status, and where the vehicle is located in the Twin Cities. The form is designed to be simple, so you do not need to know auction values or repair estimates. If you are unsure whether your car, truck, van, SUV, motorcycle, or other vehicle qualifies, submit the information anyway and a coordinator will help review the next step.
A Coordinator Calls Back Within 1-2 Business Hours
After your form is received, a donation coordinator typically calls back within 1-2 business hours during normal business times. This call confirms the vehicle details, pickup address, title instructions, and your preferred scheduling window. If the vehicle is in a Minneapolis alley, apartment lot, condo garage, workplace parking area, driveway, or suburb outside the city core, mention any access details during this call. The coordinator will explain what you need to have ready, answer questions in plain language, and schedule your free tow at a time that works for you.
Free Pickup Is Scheduled in the Minneapolis Area
In most metro areas, a licensed tow truck can arrive the same day or the next business day, depending on availability and vehicle location. Pickup is free anywhere service is available, whether the vehicle runs or not. The driver will contact you before arrival, verify the vehicle, and guide the title transfer at pickup. In Minnesota, title signing details matter, so do not sign too early unless instructed. You will typically sign the title over when the tow truck arrives, remove personal belongings and plates if directed, and hand over the keys if you have them.
Your Vehicle Goes to Auction or a Parts Reseller
Once the vehicle is picked up, it is transported to an auction location or, when appropriate, a parts reseller. This helps determine the vehicle's final sale amount based on condition, demand, and market interest. You do not need to negotiate, advertise, meet strangers, or pay for repairs before donating. Twin City Wheels and Heritage for the Blind handle the back-end process after pickup. This is also why the final tax paperwork is not sent immediately at the tow: the organization must wait until the vehicle is sold.
Sale Proceeds Support Heritage for the Blind
After the vehicle sells, the proceeds go to Heritage for the Blind, a real 501(c)(3) nonprofit organization, EIN 58-2164446. Heritage for the Blind uses donated vehicle proceeds to help fund services and resources for people who are blind or visually impaired. If you or someone you know also wants to check eligibility for benefit-related programs such as SSI, LIHEAP, Medicare Extra Help, Section 8, or similar assistance, Heritage offers an eligibility finder at nhftb.org/finder. Your car donation is separate from benefit eligibility, but both are part of Heritage's broader support mission.
Receive Your Tax Receipt by Mail After Sale
Your tax receipt is mailed after the donated vehicle sells. For vehicles that sell for more than $500, Heritage for the Blind provides IRS Form 1098-C. For vehicles that sell for $500 or under, you receive a written acknowledgment instead. The full process, from your first form or call to receiving tax documentation, typically takes about 2-6 weeks, depending on pickup timing, auction processing, and mail delivery. There is no towing fee, processing fee, or hidden charge to you. Keep the mailed receipt with your tax records and consult a tax professional with deduction questions.
Key facts about car donation
Pickup is free for donors at every step, with no towing, processing, or scheduling fee.
Coordinators usually call back within 1-2 business hours after you submit the donation form.
Same-day or next-business-day pickup is often available in Minneapolis and most Twin Cities metro areas.
You usually sign the title over at pickup, when the licensed tow driver arrives.
Tax paperwork is mailed after the vehicle sells, typically within the overall 2-6 week process.
Heritage for the Blind is a 501(c)(3) nonprofit, EIN 58-2164446.